New Patient information
Coming to IV Klinik for the first time? On this page you will find some useful information on what to expect as a new patient.
New Patients: What to expect?
From the moment you arrive at IV Klinik, you are in capable, caring hands. Our Neutral Bay clinic has been designed to feel calm and welcoming, a comfortable space where you can relax while our clinical team looks after you. The team is professional, attentive and genuinely friendly, and they take the time to understand you, answer your questions, and make sure you feel at ease throughout your visit. Founded and directed by Dr Maria Mackey, IV Klinik brings together experienced people and a thoughtful setting, so that good clinical care and a comfortable experience go hand in hand.
Book Now Contact USThe Process
Book online or over the phone
Make your appointment online in just a couple of minutes, or call our friendly team on 02 9133 8500 and we will find a time that suits you.
Book NowBefore your first visit
Ahead of your appointment, we will ask you to complete a few short forms covering your medical history and your health goals. This helps our clinical team understand your needs before you arrive. If you have recent blood test results, please send them through to our team.
Your first visit
Your first appointment begins with a consultation with our clinical team, who will review your forms and talk through your health, history and any questions you have. Where a practitioner has confirmed that IV therapy is appropriate for you, your infusion is administered at our clinic in Neutral Bay.